Hiring and training is an expensive endeavor. Just think about the time and costs that are involved with developing a highly-qualified...

Starved Rock Lock and Dam

As I hiked the trails of Starved Rock State Park, along the Illinois River, I noticed the beauty of the park...

The Conflict Gem

You may ask yourself, how can two employees engage in good conflict? Well, the truth is, is that some employee conflict...

Why do some departments perform better? When you walk around to the different departments within your manufacturing plant or your...

What is Your Role in the Customer Experience? Supervisors in manufacturing are typically insulated from their customers and often...

Consider staffing positions that I call a cross-training positions. The idea of having a specific cross-training role is a concept that I...