Every for-profit business exists for the sole purpose of providing shareholder value.

If a shareholder or owner is also responsible for...

We would be happy and successful employees if our managers just did three simple things for us. If we had these three things, we would...

Sue has been with our company for many years. When she was a machine operator running machine line #25, she demonstrated daily excellence...

We see waste everyday and everywhere. We are so used to seeing it, that we don’t recognize it and it doesn’t even seem to...

Within an hour, you can assess the success level of a factory. If you are invited to a manufacturing plant for any reason, for example as...

Love may be a strong word for a continuous improvement tool, but in this case, it is warranted. So what do I really love about the PDCA...

Leaders often ignore it when employees take process shortcuts. They think "no-harm, no-foul". In other words, they think that if the...