Tools for the Trenches Online Privacy Policy
Tools for the Trenches respects your privacy. We are committed to protecting your privacy and committed to developing technology that gives you a secure online experience. When you perform a payment transaction on our websites, the billing and personal information is encrypted whenever transmitted and received online by our 3rd party payment processors (Stripe or Paypal). Tools for the Trenches does not have direct access to your credit card information. If you have questions regarding payment privacy, please visit the Stripe or PayPal privacy policies posted on their websites.
To protect the security of our member information, all users are required to enter a username and password to access the Tools for the Trenches training material. This privacy statement applies to the Tools for the Trenches website and member pages. This privacy statement covers personally identifiable information, anonymous data collection and aggregate reporting. Personally identifiable information is any information that is associated with your name or personal identity.
What we collect
During the registration process, the types of personal information you provide include name, company name, email address, username and password and credit card information.
When you browse our website, you do so anonymously. We do log your IP address (the Internet address of your computer) to give us an idea of which part of our website you visit and how long you spend there. But we do not link your IP address to any personal information unless you have logged into our website with your information.
Information We Receive from Third Parties
From time to time, we may obtain information about your company and you as an employee of that company from third party sources, such as public databases and websites.
How we use it
We use company information for the following purposes:
- To help us create and publish content most relevant to our members and potential customers.
- To alert you of product upgrades, special offers, updated information and other new services provided by Tools for the Trenches
Who We Share It With
We never sell or rent your personal information. We do not share your company or personal information with third parties other than as follows:
- With your consent, for example, when you agree to our request to share your information with other third parties for their own marketing purposes subject to their separate privacy policies.
- With third party consultants who do training for us during some sessions.
- In connection with or during negotiation of any business transfer, merger, financing, acquisition, or dissolution transaction or proceeding involving sale, transfer, divestiture or disclosure of all or a portion of our business or assets to another company.
Tools for the Trenches may disclose your personal information if required to do so by law (for example, a subpoena) or regulation, or in good faith to (a) comply with legal processes served on the site, (b) protect the rights and property of Tools for the Trenches, (c) where our records indicate fraudulent activity or other deceptive practices that a governmental agency should be made aware of, or (d) where if communication suggests possible harm to others.
When you register, Tools for the Trenches will not share your information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above. We use personal information to reply to inquiries, handle complaints, provide operational notices, keep records up to date to notify you via periodic e-mails of forthcoming expiration dates for training, technical service issues, specials, or other related product/service information.
Security of your Personal Information
Tools for the Trenches strictly protects the security of your company and personal information. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
Your company and personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored encrypted in password-controlled servers with limited access and/or through 3rd Party sources such as Kajabi, PayPal and Stripe. We encourage you to visit their websites and review their privacy policies.
You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your username and password, so do not share these with others.
Access to your Member Information
We will provide you with the means to ensure that your member information is correct and current. You may update this information at any time by emailing [email protected].
To protect your privacy and security, we will also take reasonable steps to verify your identity, such as username and password, before granting access to your data.
Use of Cookies
Our websites are not set up to track, collect or distribute personal information. Our site does generate certain kinds of non-identifying site usage data, such as number of hits and visits to our sites. This information is used for internal purposes only. The statistics contain no personal information and cannot be used to gather such information.
Tools for the Trenches website may use "cookies" to help you personalize your online experience. A cookie contains data that is placed on your computer by a website. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Tools for the Trenches services or websites you visit.
Problems or complaints with Tools for the Trenches Privacy Policy
We value your comments and opinions. If you have a question, comments or a complaint about compliance with this privacy policy you may contact us at [email protected]
California Consumer Privacy Act (CCPA) Privacy Notice
This Privacy Notice applies to California consumers and supplements our Privacy Policy.
Categories of Personal Information We Collect
The types of information we collect from you, your device(s), or from third parties are described in the What We Collect section of our Privacy Policy.
Sources of Personal Information
The sources from which we collect personal information are:
- Information you provide as described in our Privacy Policy
- Information we automatically collect when you use our websites as described in our Privacy Policy
- Information we receive from third parties described in the Information We Receive from Third Parties section of our Privacy Policy
Uses of CCPA Personal Information
We use the personal information listed above for the purposes noted above in the How We Use It section of our Privacy Policy.
Who We Share Personal Information With:
We may share the personal information listed above with the third parties described in the Who We Share It With section of our Privacy Policy.
California Consumer Rights:
California law gives California residents the right to make the following requests with regard to certain information we collect about them, at no charge, two times every 12 months:
- You have the right to request that we disclose to you the following information for the 12-month period preceding your request, at no charge:
- the categories and specific pieces of personal information that have been collected about you;
- the categories of sources from which personal information is collected;
- our business or commercial purpose for collecting, using, or disclosing personal information;
- the categories of third parties with whom we share personal information;
- the categories of personal information we have disclosed about you for a business purpose. We do not sell personal information.
- You have a right to correct or update out-of-date or inaccurate personal information we hold about you.
- You have a right to deletion of your personal information, subject to exceptions under the CCPA.
- You have a right not to receive discriminatory treatment for exercising any of your CCPA rights. We will not discriminate against you based on your exercise of any of your CCPA rights.
You can submit a copy, deletion or right-to-know request online by contacting us at [email protected]. We will verify that the information you submit (which includes first name, last name, email address, and company matches our records before we fulfill the request. We do not discriminate against you for exercising your rights or offer you financial incentives related to the use of your personal information.
If you are a consumer under the CCPA and wish to contact us through an authorized agent, the authorized agent can submit a request on your behalf at [email protected] along with a statement signed by you certifying that the agent is authorized to act on your behalf. In order to verify the request and your identity, we may ask you to verify your identity.
We may reject requests that are unreasonable or not required by law, including those that would be extremely impractical, could require disproportionate technical effort, or could expose us to operational risks. We may retain information as required or permitted by applicable laws and regulations, including to honor your choices, for our billing or records purposes and to fulfill the purposes described in this Privacy Policy.
