Manufacturing relies on clear, compliant, and accurate operating procedures.  These documents are the backbone of consistency, minimizing er...

My Interview with Gary Goodluck

I had the opportunity to interview a plant Chemical Engineer recently. For the sake of anonymity I'll call ...

Almost every company has an open-door policy. In theory, this policy allows employees to access company managers in order to openly discuss ...

Leaders often ignore it when employees take process shortcuts. They think "no-harm, no-foul". In other words, they think that if the shortcu...

You have heard the term: A square peg in a round hole....

When leaders are faced with the issue of having a "square peg in a round hole", t...

Email is like money, it can be used for good or for evil. As leaders, we need to learn how to use this amazing tool for good. With much band...