Providing positive feedback to an employee is easy, right? Smiles and emotional high-fives are exchanged, while everyone feels warm and fuzz...

Among our plant supervisors, I see some consistent patterns that represent performance shortfalls. All manufacturing supervisors face simila...

The Numbing Effect this has on Performance is like Novocaine in your Organization...

I’ve seen a numbing amount of neutral feedback being...

Sue has been with our company for many years. When she was a machine operator running machine line #25, she demonstrated daily excellence in...